SMC Library Remote Access Problem Report

Use this form to report problems accessing SMC Library databases from off-campus.  This service is available to current SMC faculty, staff, and students only. Your SMC student or staff username:  Your complete e-mail address for our response:  Please select an affiliation:  SMC StudentSMC Distance Ed StudentSMC FacultySMC StaffSMC AdministratorOther Please describe the problem you experienced: Tried to login but it wouldn't accept my username and password Was able to login but the database I tried did not work Clicked on the login link and got an error instead of a login prompt Couldn't even get to the library website! Other (please explain below)   Other information (specific database, error messages). When did this problem occur?  (e.g., now, last night at 2AM, several times) Your operating system:  Windows XP Windows Vista Windows 98/95/Me Mac OS Don't Know Other Your web browser:  AOL-built in browser Internet Explorer 6.0 or greater Internet Explorer 5.0 or earlier Safari Mozilla Firefox Netscape Navigator Don't Know Other (please specify) Name of your Internet Service Provider :  (e.g., AOL, Earthlink, PBI.net, GTE.net)