Your SMC Student Network Account

Why You Need It With your free SMC student network account you can: Use Library databases from off-campus Use computers in the Library computer lab and other computer labs on campus Use an SMC student e-mail address Use SMC as your Internet service provider (ISP) Access eCompanion, our course management system   How to Get It Fill out the SMC Student Email & Network Account Request Form. You will need to provide  your SMC Student ID number, your name, and your date of birth.  Read the SMC Student Computer Use Policy and click "I accept" at the bottom of the page. Write down the username and password assigned to you by the system.  Keep this information secure! Your username is usually lastname_firstname, (e.g., smith_john) but may include your middle name or middle initial.  Make sure you use the underscore "_" between the parts of your name.    Accessing Services How do I access Library databases from off-campus? Go to the Library Databases page. You will be prompted to login when you select a particular database. How do I use my SMC e-mail account? Login to the e-mail server with your network account.  Your SMC e-mail address will be your_username@student.smc.edu How can I use SMC as my Internet service provider (ISP)? Here are the phone number and instructions. How do I access eCompanion? You can login to eCompanion using your student network account username and password. Where are the computer labs on campus? Here is a definitive list of campus computer labs, their schedules and restrictions on use.    Troubleshooting I forgot my username or password You can always check your username and password by re-entering your information on the SMC Student Email & Network Account Request Form I can't get an account from accounts.smc.edu There are several possibilities. You may not be currently registered at SMC. You may have entered your ID, name, or date of birth incorrectly. You may not be enrolled at this time, or the semester that you are enrolled has not yet started.  My account doesn't work / I am still having problems You can go to any computer lab and ask the lab assistant there for assistance.  If they can't solve your problem you can communicate with the SMC Postmaster via e-mail (postmaster@smc.edu) Can I change my password? No, you cannot change your password. I am skipping a semester; will I lose my SMC account? Yes. Accounts are disabled the first semester (Fall or Spring) that a student is not enrolled.  Your account will not be disabled if you skip the Winter or Summer sessions. For any other library related problems you can always stop by the Reference Desk or use the Ask-a-Librarian service on the Library website.