Off-Campus Access Problem Reports

Use this page to report problems accessing SMC Library databases from off-campus. This service is available to current SMC faculty, staff, and students only.

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Your SMC student or staff username:
Your complete e-mail address for our response:
Please select an affiliation:

Please describe the problem you experienced:
Tried to login but it wouldn't accept my username and password
Was able to login but the database I tried did not work
Clicked on the login link and got an error instead of a login prompt
Couldn't even get to the library website!
Other (please explain below)

Other information (specific database, error messages).

When did this problem occur?
(e.g., now, last night at 2AM, several times)

Your operating system:

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Name of your Internet Service Provider :